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Do you know your own strengths and
recognize your power? Many people don’t recognize their own power. Yet
everyone has a built-in power source. Do you know how to maximize your
power and make it work for you?
The first step to manifesting
power is to realize what it is. It’s "the ability to get things
done," according to Rosebeth Moss Kanter, a professor at Harvard.
Since getting things done is a major part of the job for an AA or VA,
the effective use of power is essential.
What is Power? There are at least
5 different types:
Position Power: Someone/something
put you in charge and you act it.
Expert Power: You
know (or think you know) more about the subject than others. (Until they
learn more than you or someone else more knowledgeable comes along.)
Referred Power: Your
boss/husband/wife/father/mother etc. is in power, so you are (for now).
Passive Power: Using
the helpless act: "You don’t expect little ole me to change a
tire, now do you?"
Personal (Influence) Power: True
power that no one can take away from you. It comes from within.
"PIC"
the type of power to use in any situation
Powerful people "PIC"
the best type of power to use in a specific situation. Being powerful
comes from knowing you have Purpose, Intention
and Choice and consciously exercising it. If you know why
you choose to rely on one kind of power over another, you can know what
the consequences of your actions will be.
While there are appropriate
situations in which to use each of the 5 types of power, with most of
them circumstances can take away the power. For example, the referred
power "protector" can leave the company. The person using
position power might have someone else put in charge, and so on. For
that reason, the most reliable power is Personal (Influence) Power.
Everyone has it. Not everyone knows how to access or use it.
Eight tips on how to recognize and
access your personal influence power
Tip #1: Determine
your powerful moments in order to identify what you did and why.
To help you figure out your own
power, ask yourself these questions and write down the answers:
a) Under what circumstances do I
feel most powerful?
b) Under what circumstances do I
feel powerless?
c) What are the major differences
between events when I feel powerful and those when I feel powerless?
d) What can I do to place myself
in more situations where I feel powerful?
Tip #2: Be
"strategic" in your communication – plan so that you act,
not react
Often people think that
communication is simple because they can easily open their mouths and
talk, or move their fingers and type an email. The powerful person does
not send out any communication without thinking through the likely
consequences of the action. They practice strategic thinking and
strategic communication. This prevents the "I wish I’d never said
that!" syndrome.
Tip#3: Understand
normal barriers to good communication and times when you give your power
away, so you can choose how you want to behave when these things happen
next.
One of the things that rob people
of power is their "automatic" reaction to certain people and
things. Everyone has preconceptions and prejudices that keep then from
really listening to certain people and getting all the information. Yet
without all the information, it’s impossible to strategically "PIC"
the type of power to use.
In order to counter this effect, a
powerful communicator learns to recognize her own preconceptions. Here
is an exercise that will help you see what lies in your mind and
strategically "PIC" how you want to react. Read each
description and answer the questions to yourself.
- You walk into a large business
cocktail party and get the chance to listen for a few minutes as you
circle the room deciding where to stop and talk. Suddenly you
overhear a conversation that tells you one of these people is the
type you can’t stand to be around. What kind of things
would that person be talking about?
- You are walking past a park in
which there are 5 different soap box speakers. One of them catches
your attention because she is talking about something that makes you
absolutely enraged. You walk quickly past her. Some distance down
the path, you are stopped by another speaker who is exclaiming about
something very near and dear to your heart. What was the
subject that made you enraged? What was the subject near to your
heart?
- Your boss arrives at your desk
to discuss something which you don’t want to talk about. You find
it hard to pay attention. What is the subject?
- You are informed that your boss
is suddenly being transferred to another city and that her
replacement has been announced. You know and dislike this person.
What is the new boss like?
Tip # 4: Build a
"coach" voice that is self-encouraging.
Every human being has a running
inner dialog that tells them how they messed up, how they might get into
trouble, and all types of other worrisome ideas. This thinking keeps one
from acting powerfully. It is essential that each person build another
voice to counter the critic. That is the internal "coach" that
encourages and supports them. For example, it is the coach voice that
reminds you that a critical person is criticizing your actions,
not you as a person. (It is often useful to find an actual
personal/business coach to help you get started with this.)
Tip #5: Ask for
what you want and claim credit for your work.
Stepping up to say "I did
that and I’m proud of it" can be very difficult for some people.
Powerful people take the risk.
Also, to access your power you
must be willing to set limits and boundaries, asking for the time you
need to finish a project, or the pay rate you want for doing work as a
Virtual Assistant.
Tip # 6:
"Work on your business, not just in it."
This idea comes from Michael
Gerber in his book The E Myth. If you are an independent
professional, you will find that it’s very easy to get totally
involved in the doing of the work (working in) and not pay enough
attention to planning, marketing, administration, and all of the
"working on" elements. Being powerful in your business
requires attention to these elements too.
Tip #7: Strike a
balance of areas in your life.
It is almost impossible to
exercise personal power without having a good support system behind you.
Yet often people get so busy that they forget about all the areas in
life they need to keep in balance. To find out if you are in balance,
fill out this Satisfaction Analysis (This measures how satisfied
you are. So it’s possible that you have nothing going on in one of the
areas and you are completely satisfied with that condition.)
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Instructions:
For each of the areas listed
below, please indicate your Level of Satisfaction with the
current status of that part of
your life. The rating is from 1-10.
1 = Very very dissatisfied
10 = Completely satisfied
For any category that you rate
lower than 7, write a brief statement of what is missing for you. What
would it take (ideally) to make that category a 10?
Career
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation
Family
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
Friends
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
Health
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
Finances
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
Educational
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
Hobbies
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
Spiritual
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
Other (Specify, please)
Rating:1.........2.........3..........4.........5.........6.........7.........8.........9.........10
Low rating explanation:
©2002 Betty Burr Do not duplicate
without permission.
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Tip #8: Trust your
intuition.
Most of the people reading this
are probably women. And one of the greatest gifts women bring to the
world is their intuition. This ability is powerful! Yet the traditional
workplace has not placed much value on the intuitive judgment, but
rather the rational. The most powerful people trust their intuition to
give them warnings, ideas, cautions, etc. Then they strategically
communicate in terms that the recipient of the communication can take
in, which may be mostly rational facts and figures.
For more
information about your Personal Power, look into the teleclass
"Communicating with Power and Influence" at www.teleclassatwork.com.
Betty Burr is the founder of
NoonTime University; Inc., Teleclassatwork.com, and Success Coaching for
Women. Betty began her career as a junior secretary at the Naval
Postgraduate School Physics department "when we still typed on
non-correcting variable space Selectric Typewriters!" After a
career as a trainer and Director of Training, Betty founded her own
company. Her companies have trained EAs and AAs at Hewlett Packard,
Synopsys, Chiron, McKesson Corp, Federal Reserve Bank, Comerica Bank,
Synopsys, National Semi-Conductor, Applied Materials and others. She
conducted West Coast training for American Management Association
Administrative Assistant programs, and traveled nationwide for
CareerTrack and Dun & Bradstreet. Get more information at www.noontimeu.com
©2002 Betty Burr.
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