| Here
is a basic outline on how to plan your
meetings. Every meeting is unique and is
impossible to map out all the details here.
Some meetings may need less then what is described,
some much more. Hopefully this will get you
started in the thought process.
The
Decision to have a meeting has been made.
- Determine
the purpose of meeting, tradeshow, conference,
team building, seminars, party...
- Who will be
involved? CEOs, Board members, employees,
suppliers, vendors, general public...
- Choose a
date. Keep in mind holidays, events,
weather conditions.
- Determine
budget.
Decide if
you want to go do it yourself or go with a
destination management or a meeting/event planning
consultant.
- Destination
management companies get a commission so involve
no extra cost and many times can negotiate
prices that an admin who plans the occasional
meeting can't.
- Depending
on the event, meeting/event planners may charge
a percentage of the total cost. This is
common when planning an event such as a
celebration dinner which includes decor,
entertainment, etc.
Select
venue for your meeting.
- Decide type
of venue; hotel, conference center, rented hall,
picnic area, etc.
- Research
destinations and venues
- Access accessibility
distance from the airport, shuttle and parking
situations .
- Does the
venue comply with
Registration
and Master Account
- Who will
handle the master account.
- Review the
billing daily
- Have a
rooming list, monitor arrivals/departures.
- Make sure
the room list spells out who is responsible for
bills. Will telephone charges be
covered. Mini bar?
- Compare the
hotel's reservation list with your room list,
ensure everyone has a room.
- How will
check in be handled?
Prior to
the Meeting
- Review all
contracts. Confirm menus to the catering/hotel.
Submit any deposits.
- Give any
last minute instructions.
- Prepare
information for participants, packages, name
tags,
- Ship
materials, promotional products and meeting
package (pins, first aid kit, pens, laser
pointer, tape, scissors, flashlight.. a personal
meeting kit). There is usually a 2 to 3
day window of when a venue will accept
materials.
- Set up and
distribute an agenda.
Day of the
Meeting
- Confirm
meeting space is set up properly.
- Equipment
in order? Has it been set up properly
Check all the AV equipment, make sure it is in
working order.
- Temperature
of the room satisfactory. Know who to go
to adjust it.
Risk
Management/When things go wrong
- Ensure the
venue has safety precautions, exits clearly
marked, meeting rooms specifying maximum
occupants, sprinkler system, smoke detectors, evacuation
directions, and much more...
- Read the
fine print on your documentation.
- If you have
a speaker and handouts get permission from the
copyright owner before reproducing or including
any material from outside sources.
- Do the
facility have an emergency plan?
- Does the
venue have a security system? Will your
venue need security?
- Ask the
venue if what is their policy on weather natural
disaster emergencies and terrorism.
- Have a back
up plan, research restaurants in the area for
catering problems or companies with provide
tents for bad weather, alternate means of transportation,
if your meeting materials don't show up on time.
Think of what could go wrong and ways to react
if the worse happens.
- Know what
to do if you have a medical emergency during the
meeting.
Post
meeting
- Remember to
distribute gratuities.
- Have any
materials returned to your office.
- Review
bills/invoices, if any adjust any
discrepancies. Finalize invoices and
payments.
- Be
considerate and send thank you's to those who
have helped and those you worked with.
- If any
evaluation forms were provided, follow-up and
provide your feedback
- Prepare a
financial summary on the event.
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